niceshops - a sucess story

The e-commerce professionals at niceshops now make it easier for Austrian companies and their partners to access the Swiss market along with getting customs clearance via fully automated interfaces.

Over a period spanning more than two decades, Christian Gsellmann has acquired enormous expertise in the field of hair cosmetics at international firms. Sales from the online shop he set up himself have gone up from a few hundred thousand euros to the double-digit millions after joining forces with niceshops.

After living out his passion for aquaristics in the pet retail sector and a stint as a sommelier by turning his hobby into a profession, Christian Zach has been managing "olibetta", an online shop for aquarium products at niceshops, the Austrian e-commerce specialists, since 2019 and is already generating millions in sales.

The top priority at niceshops is to avoid generating unnecessary waste in the first place. With that goal in mind, all products in their online shops are described in detail both in words and images while customer's queries are answered in 16 languages by email or phone.

These and several other measures have led to an exceptionally low returns rate industry-wide (just under 3%), although returns are still free of charge for niceshops customers.

The new store in Vienna's city centre offers products from the beauty universe at Cosmeterie. In addition to the showroom, you will also find a spa area for manicures, pedicures, facials and much more.

Niceshops received the Styrian Special Prize for Inclusion as part of the Business Awards by Austria's Leading Companies.

Niceshops has joined the ranks of the elite group of Europe's top employers. More than 3,000 companies from 21 European countries competed in 4 "Great Place to Work" categories.

From a quaint showroom in the centre of Graz to larger premises on Kärntner Straße 390, Graz - the niceshops subsidiary brand Geero e-Bikes has relocated to greener pastures. The 180 square metre store also offers various Geero e-bikes for purchase directly on-site.

Niceshops is operating Almdudler's online business, taking over delivery logistics to end customers and opening up avenues to new international markets for the Austrian brand.

The IT recruiting project "Nice Code Valley" was honoured with the Austrian Marketing State Prize 2022. This innovative project helps niceshops woo IT specialists from around the world.

The return rate at niceshops lies at less than 3%. Customers can reuse the box their order came in for their returns. Niceshops received the "WorldStar Packaging Award" for this innovative packaging.

The globally active "Great Place to Work" institute has named niceshops the best employer in Austria in the "companies with over 500 employees" category. Niceshops was also granted the Special Award for Sustainable Commitment.

After record sales in 2020, niceshops corporate sales continue to reach new heights well into the double-digit range.

The highly publicised opening of the new office premises on Annenstraße, Graz, has given IT specialists and others a new, attractive home.

The new office space located on Vienna's Universitätsring primarily serves as a hub for start-ups and international IT and e-commerce specialists.

Niceshops has been voted as Austria's most family-friendly retailer by "kununu", a Europe-wide platform for employer ratings.

The sales record from the previous year has already been broken in August.

Niceshops continues its growth strategy with the acquisition of "Labelhair" - an online shop for professional hair care products.

Niceshops was awarded the Austrian Export Prize in Gold in the "Trade" category.